Quality Check is an integrated part of any transaction. The Quality Management system is designed to push valid transactions to Quality professionals, who can listen to the voice files and simultaneously check the accuracy and relevance of the data which has been fed into the system.
Some of the features of this product are:
- Play voice file directly from the application and from the browser. No separate software or application need be installed or used.
- Highest security of voice files since, no download of voice files is required.
- User defined categories to grade each call.
- User defined grading system.
- Ability to pass, fail or suspend a transaction on the basis of the feedback on voice file.
- Simultaneous access to the data forms to co-relate the voice transactions with the data.
- Ability to edit the data and version it, thereby ensuring no loss or over writing of data.
- Ability to forward all valid transactions in a pre-defined zone which can be directly accessible by the next level of workflow (client/delivery managers).
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Mortgage Enterpise
- Lead Distribution
- Quality Management
- Loan Origination
- Loan Processing
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