- Remote and Onsite Tech Support (Data)
- Network Configuration
- Server Installation and Configuration
- Install and Manage NMS
- Create, Deploy and Manage Security Services
- UTM Installation and Configuration
- Create and Manage Rules and Access Controls
- VPN Setup and Management
- Create and Manage Mail Server and Services
- Bandwidth Management and Load Balancing Techniques
- Backup and Storage Management Services
- Create and Manage FTP
- Troubleshooting the network issues
- Maintain and Manage Servers uptime
- Troubleshoot Desktop issues
- Patch Management and AV Gateway Management
- Windows SUS and WUS Server Management
- Printer and Scanner Configuration
- Vendor Evaluation
|
- Remote and Onsite Tech Support (Voice)
- PBX Configuration
- Setting up of Inbound Routing Mechanism
- Setting up of Inbound Toll Free and DID numbers
- Create and Manage Auto Attendants
- Create and Manage IVRS
- Create Voice Mail Boxes
- Setting up of UMS
- Setting up of Fax Server
- Create Fax Routing Mechanism
- CDR and Billing Analysis Services
|
